IMPORTANT NOTE - Pre-Christmas Deliveries & Christmas Opening Times
We will close for the Christmas & New Year holidays on 21st December 2018 and reopen for normal business on 2nd January 2019
The last date for all radiator orders to be placed for a guaranteed pre-Christmas despatch is 2nd December 2018.
All radiator orders placed after the cut-off date of 2nd December 2018, but before we close on 21st December 2018, will be processed in line with the anticipated lead-time to despatch quoted at time of order (excluding the holiday period whilst we are closed), BUT due to high volumes of orders and limited opportunities for communication in the run up to and during the Christmas break, will be booked in for despatch from 2nd January 2019 onwards unless you are advised by us differently.
Please ensure that we have the best contact number for you so that we can call you as soon as your order is ready to arrange delivery.
If we cannot contact you to ensure someone will be available to sign for and to arrange delivery before Christmas, then your order will be held over for delivery in the New Year.
All orders placed during our break will have the current anticipated lead-time to despatch as shown at time of order with the first working day being counted as 2nd January 2019.
Valves & accessories only:
The last date for all valve/accessory only orders to be placed for pre-Christmas despatch is 12pm on 20th December 2018. This date is liable to change so please order ASAP.
Please note that we cannot be held responsible for delays in any delivery caused by high volumes due to time of year as this will be beyond our control.