We will close for the Christmas & New Year holidays on 23rd December 2020 and reopen for normal business on 4th January 2021
The last order date for guaranteed pre-Christmas delivery has now passed.
All radiator orders placed from now to when we close for Christmas on 23rd December, will be processed in line with the lead-time to despatch quoted at time of order (excluding the holiday period whilst we are closed) and be booked in for despatch from week commencing 4th January 2021 onwards.
If we can complete any of the orders placed after 26th November 2020 for despatch before we break for Christmas, we will endeavour to do so.
Last despatch dates for radiators:
The last date we will despatch our cast iron radiators on pallet deliveries will be Tuesday 22nd December on a next day delivery service for delivery on Wednesday 23rd December.
We will despatch all orders as usual, unless informed to the contrary, so please ensure you or your builders are on site to receive your deliveries as failure to take delivery may mean that your order will sit in the delivery depot over the Christmas & New Year holidays and won’t be delivered until January 2021 and there may be a re-delivery charge incurred.
(You will receive the delivery company’s contact details in our despatch & SMS text should you need to contact them direct.)
All orders placed during our break will have the current lead-time to despatch as shown at time of order with the first working day being counted as the 4th January 2021.
The last date for all valve/accessory only orders to be placed for pre-Christmas despatch is 11am on 23rd December 2020. This date is liable to change so please order ASAP.
We use DPD next working day courier service for last deliveries to be made 24th December 2020, but we cannot be held responsible for delays in delivery caused by high volumes due to time of year.