Delivery Information

Pallet Delivery

All radiator pallet deliveries are made to kerb side only or nearest hard standing and are based on a 'Book In & Signed For' service (week days only). You will then be contacted by the delivery company 2-4 working days after despatch to organise delivery direct.

If you require a 'Dedicated Day' (working week day) for delivery to ensure you have help to hand you must indicate this in the message box at checkout. Please note that this may delay delivery slightly. This will still be a kerb side only or nearest hard standing service. For Saturday delivery, there will be an additional charge of £45.00 + vat on top of the standard delivery charge quoted.

Care should be taken when removing radiator(s) from the pallet on delivery. Radiators should be lifted off and NOT dragged/pulled as this will result in paintwork being damaged. When removed from the pallet, all radiators must be carried in an upright position to prevent damaged to joints.

If any items are deemed to be missing from any order, we must be contacted immediately (not longer than 2 days from receipt) via email. Failure to do so will result in additional items supplied being charged to the customer. We cannot be held responsible for any consequential costs incurred due to any shortfalls which have not been notified within the timescales above.

Prices for deliveries will be automatically calculated at checkout. Pallet Delivery Prices & Conditions - Click Here!

Courier Delivery

Courier deliveries will be made via DPD Local.

Please ensure you share your mobile number with us so that you receive an email or SMS shortly from DPD notifying you of your delivery schedule.

You will then receive a 1 hour delivery time slot, so you don't have to wait in all day.

Not only this, but DPD's Predict service provides 'In Flight' tracking which means you will be able to watch the progress of your parcel delivery on a real-time map, all the way down to a final 15 minute timeslot. This will include a photo of your driver and their name.

In Flight delivery options once despatched...

As well as keeping you informed at every stage of the journey, DPD will provide access to a suite of options both on the day of delivery and the night before, allowing you to take your delivery in a way that suits you.

If you need to reschedule or change your delivery after we have despatched it you will be able to.....

  • Select an alternative delivery date
  • Opt for delivery to a nominated neighbour
  • Have the parcel left in a specified safe place
  • Collect the parcel from your local DPD Pickup Shop
  • Upgrade delivery to before 10:30am, before 12pm, afternoon or a Saturday or Sunday yourself using your PayPal account

Prices for deliveries will be automatically calculated at checkout. Postal Delivery Prices - Click Here!

Shop Securely

Contact Us

Cast Iron Radiator Centre
(a Division of Mossmead Ltd)
Ryton Fields Farm, Wolston Lane,
Ryton on Dunsmore
, Coventry
West Midlands, CV8 3ES, UK
0800 294 8603 / 024 7630 3999
sales@castironradiatorcentre.co.uk
Contact Form
Google+ facebook twitter facebook