On Monday 23rd March, we took the decision to temporarily close our offices and customer showroom in Warwickshire so that we can meet the health and well-being of our staff some of whom are now working remotely with limited access to emails. However, they are endeavoring to reply to all enquiries as soon as they can.
We have not taken this decision lightly, but it is one made with the well-being and safety of our employees in mind as well as in the best interests of our customers and suppliers in order to maintain safe social distancing as advised by the Government and Public Health England guidance.
Please email ALL enquiries. Please do not call as we are unable to answer.
Our production facility is operating for the time being, but with a ‘skeleton’ work force (60% below our usual full complement) again to ensure their health and wellbeing is maintained at all times.
They are trying to work through all outstanding orders we are committed to before we closed our website to new radiator orders on Monday 23rd March.
To enable the production team to continue to work safely and meet all current guidance from the government, will mean that ALL outstanding orders yet to be despatched will take longer than originally quoted to complete, which we are very sorry for, but this is really beyond our control.
At present we anticipate that there will be approximately a further week’s delay to our current stated lead time of 5-7 working days to get your order ready for despatch.
If we can complete your order sooner, then we will obviously do so.
ALL COLLECTIONS WILL BE ARRANGED WHEN WE RE-OPEN.
We will still offer our radiator valves, wall stays and other accessories for sale and will despatch any orders for these via DPD on Tuesdays and Thursdays.
It goes without saying, that should the current guidance change and we are no longer able to keep producing our radiators, then all production will stop until advised otherwise. Any outstanding order yet to be despatched at this point, will be produced and despatched at the earliest opportunity thereafter.
If you have any enquiries or comments about our products, please fill in the contact form on the right.
Cast Iron Radiator Centre
(a Division of Mossmead Ltd)
Ryton Fields Farm
Ryton on Dunsmore, Nr Coventry
Monday to Friday: 8am to 5pm
Open 1st & 3rd Saturday of each month, but call to confirm
Sundays and Bank Holidays: Closed