Help & Support
Whatever you need, we’re here to help. Whether you’ve got a question about an order, need advice before buying, or if you want to speak to a real person Contact us
Product
- Are radiator bleed valves universal?
- Do cast iron radiators come with a bleed valve?
- Do I need to add sleeves to my pipework?
- Do you need wall stays for cast iron radiators?
- Can I paint my own radiators or get someone else to paint them?
- Can I use your cast iron radiators with my existing heating system?
Installation
- Cast Iron Radiator Fitting Guidelines
- Calculating Radiator Pipe Centres & Maximum Width of Radiators
- Guide to Handling Cast Iron Radiators
- Can I install my own radiators?
- Can your cast iron radiators be wall mounted?
- Can I mix old and new parts?
- Who can install cast iron radiators?
- What size pipe work is required?
Technical
- Can I use small/micro bore (10mm) or larger (22mm) pipe work?
- How are valves fitted and cast iron radiators sealed?
- How do you bleed air from an old radiator?
- How do you connect cast iron radiators together?
- I see that many of your TRV valves offer a ‘Frost Protection’. What does this mean?
- Is it safe to use Inhibitors or other plumbing compounds?
- What is Delta T rating and what Delta T rating do you use for your outputs?
- What is the difference between a TRV (Thermostatic Radiator Valve) and a Manual one?
Unsure about something?
Contact our friendly team and we’ll help you with any questions you may have.