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Help & Support
Whatever you need, we’re here to help. Whether you’ve got a question about an order, need advice before buying, or if you want to speak to a real person Contact us
Product
- Are radiator bleed valves universal?
- Do cast iron radiators come with a bleed valve?
- Do I need to add sleeves to my pipework?
- Do you need wall stays for cast iron radiators?
- Can I paint my own radiators or get someone else to paint them?
- Can I use your cast iron radiators with my existing heating system?
Installation
- Cast Iron Radiator Fitting Guidelines
- Calculating Radiator Pipe Centres & Maximum Width of Radiators
- Guide to Handling Cast Iron Radiators
- Can I install my own radiators?
- Can your cast iron radiators be wall mounted?
- Can I mix old and new parts?
- Who can install cast iron radiators?
- What size pipe work is required?
Technical
- Can I use small/micro bore (10mm) or larger (22mm) pipe work?
- How are valves fitted and cast iron radiators sealed?
- How do you bleed air from an old radiator?
- How do you connect cast iron radiators together?
- I see that many of your TRV valves offer a ‘Frost Protection’. What does this mean?
- Is it safe to use inhibitors or other plumbing compounds?
- What is Delta T rating and what Delta T rating do you use for your outputs?
- What is the difference between a TRV (Thermostatic Radiator Valve) and a Manual one?
Heat Pumps & Low-Temp Systems
- Are cast iron radiators compatible with heat pumps?
- Do they work with air source heat pumps?
- Do they work with ground source heat pumps?
- Can I keep my radiators if I switch to a heat pump?
- Why are cast iron radiators good for heat pumps?
- Do I need bigger radiators for a heat pump?
- What size radiator do I need for a heat pump?
- What flow temperature do they need?
- Can they run at low flow temperatures (35–45°C)?
- Are they compatible with high-temp (R290) heat pumps?
- Do I need to oversize radiators for a heat pump?
Unsure about something?
Contact our friendly team and we’ll help you with any questions you may have.
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