Reviews

Art Nouveau 2 Column 750mm Cast Iron Radiator

On: 01/05/2015

My second purchase of an excellent well priced product

Art Nouveau 2 Column 750mm Cast Iron Radiator

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On: 28/04/2015

We researched a lot for this product and after reading reviews we went for your radiator. After ordering it arrived promptly. I had read the courier instructions about kerbside delivery but even so I was disappointed with the drivers attitude. I live on a busy main road and would have hoped that with the weight of the radiator he could have helped me to move it the 10 metres to my front door. As he wouldn't I decided to open it on the main road to inspect the contents. He commented that he didn't understand why your firm instructed this which I found strange. Once I was happy with the contents he climbed back into his van planning his next drop for the following 5 minutes whilst I struggled to stand the radiator up never mind move it. What would have taken two men a minute to move took me the best part of an hour to move on my own. It had to be moved immediately as I had almost £500 of merchandise sat on a busy main road. A week later the radiator is installed, looks and works fantastic. To sum up I am made up with the product but my overall experience has been soured by your courier's driver. I would suggest that maybe you should look at alternatives as after all I did pay £50 for the privilege and expected better. Thanks for a great radiator.

Hi Andrew,
Thank you for the review and we are pleased that you love the radiator.
Regarding the delivery, we do try to make sure that all customers know it is a strict kerb side delivery so that they can make arrangements to have assistance available for when delivery takes place.
In fairness to the driver, he will be under strict instructions to adhere to this policy for insurances purposes to cover both the customer & himself.
We hope that the delivery service was as stated on our website and we try to be completely transparent about the service availlable. We have looked into alternative services involving two person delivery, but this has proved to be extremley expensive.
May we take this opportunity for taking the time to comment and thank you again for choosing us for your purchase.
Regards, The Cast Iron Radiator Centre.

Art Nouveau 2 Column 750mm Cast Iron Radiator

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On: 27/04/2015

Very pleased with the quality of this and the price. It has transformed the bedroom and is a real feature rather than something to hide. Note - these are VERY heavy and some careful planning was required to manouvre the radiator upstairs. The service was also great and delivery was on a pallet and well packaged to avoid damages. Will definitely buy again when we start on our next room renovation.

Art Nouveau 2 Column 750mm Cast Iron Radiator

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On: 12/04/2015

Really pleased with purchase and fast delivery.

Traditional Victorian 4 Column 760mm Cast Iron Radiator

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On: 09/04/2015

First Class product, not fitted yet, but likely I will return for replacements the rest of the house

Short Ascot 2 Column 510mm Cast Iron Radiator

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On: 07/04/2015

I love the elegance and style of the radiator, it warms up fairly quickly and also holds the heat for along time, even though it is not very big it does exactly what I wanted it to do.

Traditional Victorian 4 Column 760mm Cast Iron Radiator

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On: 07/04/2015

Great, good value and delivered earlier than the quoted delivery time.

Art Nouveau 2 Column 750mm Cast Iron Radiator

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On: 06/04/2015

I bought 2 radiators a couple of years I'm a returning customer as the service I received was first class. I'm a heating engineer by trade so I have the opportunity to source this type of raditor from different suppliers. I always recommend cast iron radiator centre when asked for this style of radiator.

Traditional Victorian 4 Column 760mm Cast Iron Radiator

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On: 05/04/2015

Delivery came within specified time and it looks great.

Short Ascot 2 Column 510mm Cast Iron Radiator

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On: 27/03/2015

haven't fitted the rad yet but really pleased with the look of it
the customer service we received was faultless website and staff really helpfull